Refund policy
Final Sale Return & Refund Policy
1. Final Sale Items: All items marked as "Final Sale" are non-refundable and non-returnable. These items cannot be returned for a refund or store credit. Please ensure that you are fully satisfied with your purchase before finalizing the transaction.
2. Exceptions: We do not offer returns or refunds on Final Sale items except in cases where the product is defective or damaged upon receipt. If you receive a defective or damaged item, please contact us within 1-2 days of receipt with your order number, photos of the defect or damage, and a description of the issue. We will review the case and, if approved, offer a replacement or store credit.
3. Damaged or Defective Items: To initiate a claim for a defective or damaged Final Sale item, please follow these steps:
- Contact our customer service team within 1-2 days of receiving the item.
- Provide your order number, a clear description of the defect or damage, and include photos showing the issue.
- We will review your submission and, if approved, provide a solution such as a replacement or store credit.
4. Shipping Costs: Shipping costs are non-refundable for Final Sale items unless the product is found to be defective or damaged.
5. Contact Us: For any questions regarding our Final Sale policy or to report a damaged or defective item, please contact us at sanctifiedassist@gmail.com . We are here to assist you.